Keys locked in the car
The keys are on the seat or in the ignition and the doors have locked. I open the door without damage.
Locked keys in car Southampton · Open 24 hours, 7 days
Locked keys in car in Southampton, in the boot or in a van? I come to you and open the vehicle with specialist entry tools, so there is no smashed window and no damage to the locks or paintwork. I am Shane, a local auto locksmith based in Eastleigh, and I answer the phone day and night.

Car lockout
Locking your keys in the car usually happens at the worst moment, with shopping in the boot, the children in a hurry or a meeting to get to. The good news is that a lockout is normally quick to solve, and the car can be opened without breaking anything.
I use non-destructive entry tools made for the job, from air wedges and long reach tools to specialist lock picks. They let me open the door or reach the release without forcing the lock or scratching the paint. Once the car is open, I check the keys work and that the doors lock and unlock properly before I leave.
If a child or animal is locked in the vehicle and is in distress, or it is a hot day, call 999 straight away. The emergency services can act faster than anyone else. For everything else, call me and I will get to you as quickly as I can.
Common situations
These are the lockouts I am called to most often, day and night.
The keys are on the seat or in the ignition and the doors have locked. I open the door without damage.
Many cars lock the boot automatically. Depending on the model, I open the boot directly or reach the release from inside.
The remote will not unlock the doors. I get you in, and many keyless cars can still be started with a flat fob held in the right spot.
Some cars deadlock so the inside handles will not open the doors. These take more care, and I have the tools for them.
Tools, stock or paperwork locked in the van. I open work vans without damage so you can get back to the job.
If the locks will not respond even with the key, I get you in and check whether the key, the battery or the lock is at fault.
Related services
Sometimes the problem is not just being locked out. These pages cover the next step.
If the keys are not in the car at all, I can make a new key on site.
Lost car keysRemote deadIf the fob still will not unlock the car after a new battery, it may need reprogramming.
Key fob programmingKey snapped in the lockPart of the key broken off in the door or ignition, removed without damage.
Broken key extractionKey will not turnYou are in the car, but the key will not turn in the ignition.
Ignition repairsStep by step
Most lockouts take far less time to sort than people expect.
Tell me where the car is, the make and model, and where the keys are if you can see them.
I give you a price and an arrival time. Typical arrival is 30 to 45 minutes across Southampton and Eastleigh.
Before I open the car, I ask for reasonable proof the vehicle is yours. If the documents are inside, we check them once it is open.
I open the door or boot with specialist tools, with no forcing and no damage to the glass, locks or paint.
I make sure the keys work, the doors lock and unlock, and nothing has been left disturbed inside.
Your options
It can be tempting to break a small window and reach in, especially in a hurry or bad weather. This is how that compares with calling an auto locksmith.
| What matters | Breaking a window | Lucky Lock Master |
|---|---|---|
| Damage to the car | Broken glass to clear and replace | No damage to glass, locks or paint |
| Cost afterwards | A replacement window on top | One fixed price for the job |
| Security | The car is left open until the glass is fixed | Locks and doors working as normal |
| Risk of injury | Broken glass and sharp edges | None |
| Time to drive away | Waiting for a glass repair | As soon as the door is open |
While you wait
A few simple steps make the job quicker and keep you safe.
If you are at the roadside, move away from traffic and wait in a safe, well lit place.
I call when I am close. If your battery is low, let me know when you book.
Coat hangers and screwdrivers can damage the weather seals, the wiring and the paint.
If someone at home has a spare key, it is worth checking before I set off, as it may save you the call-out.
Recent work
One of the many lockouts I am called to across Hampshire.
A 2012 Ford Focus ST with the keys locked inside. I opened the car with no damage at all, and the owner took the chance to have a new key cut on the spot, so it would not happen again.
See more recent jobs I have done across Hampshire.
Makes and models
I open cars and vans from every major manufacturer, from a Ford Fiesta or Vauxhall Corsa to a BMW, Mercedes-Benz or Land Rover. Some vehicles with deadlocks or advanced alarms need more care, so let me know the make and model when you call.
Where I work
Being locked out is always urgent, so I keep travel times as short as I can. I am based in Eastleigh, which means Southampton, Chandler’s Ford and Hedge End are reached quickly, and I cover Winchester, Portsmouth and the New Forest too. See every area I cover.
Customer reviews
Plenty of my Google reviews come from drivers who were locked out. Read the reviews for yourself.
EXCELLENT
Based on 101 reviews
Posted on Google![]()
Ellis ShandTrustindex verifies that the original source of the review is Google.
Great service from Shane at Lucky Lock Master. I needed a spare for my 2020 Volkswagen Polo. When I spoke to Shane he let me know it would be a 5C system and gave me a brilliant price for it even explained what the process was. Everything was done on-site, in a timely manner and the new key works perfectly. Would definitely recommend! Thanks again Shane!Posted on Google![]()
Morgan MeadeTrustindex verifies that the original source of the review is Google.
Difficult lock as was dodgey but he was very patient with me and got it opened.Posted on Google![]()
Patricia EnglandTrustindex verifies that the original source of the review is Google.
Excellent service. Put my mind at rest immediately Very polite, fast and very efficient I would highly recommend Shane Patricia England Cost included a spare key!Posted on Google![]()
Kate GleesonTrustindex verifies that the original source of the review is Google.
Absolutely spot on service ,if you want reliable then Shane is the guy ,quick response and explains everything . Genuinely a guy you can trust to get you sorted thanks again ShanePosted on Google![]()
Jodine MillerTrustindex verifies that the original source of the review is Google.
come very quickly after I called as had lost my car keys, he even worked in the dark to get it done for me, great work. Thankyou very muchPosted on Google![]()
Izzy MCTrustindex verifies that the original source of the review is Google.
Incredible service! Lost my keys while at work and was stuck trying to get back home. After many calls to different people, Shane picked up straight away and got to my car in a very short amouth of time to unlock it. Would highly recommend.Posted on Google![]()
John MusgraveTrustindex verifies that the original source of the review is Google.
Was a pleasure to have Shane work on my Citroën, he is extremely knowledgeable, and thorough and he went over and above to sort my old Citroën's spare key and dashboard error. Nothing is too much trouble. Top Bloke is Shane and is highly recommended💯Posted on Google![]()
Simon JigginsTrustindex verifies that the original source of the review is Google.
Honestly faultless. Highly professional and a genuine friendly guy. Highly recommended.Posted on Google![]()
Dylan McNeishTrustindex verifies that the original source of the review is Google.
Locked myself out of my ford transit van key inside with engine still running. Shane responded very quickly gaining access even faster, lucky lockmaster will be my first call in future.Posted on Google![]()
james shetlerTrustindex verifies that the original source of the review is Google.
Needed a new van key pronto and after trying other companies who never replied or said they couldn’t do it, Shane was recommended to me by one of his competitors. A couple of phone calls and he turned up at my house, explained the process of programming the new key, cutting the key and then invited me to watch the process. Now that’s not for everyone but it was an interesting insight to someone else’s chosen profession. I would highly recommend his business to others in need of help.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
No. I use non-destructive entry tools made for vehicles, so there is no damage to the glass, locks or paintwork.
Typical arrival is 30 to 45 minutes across Southampton and Eastleigh. Further out, such as Winchester, Portsmouth or the New Forest, allow 35 to 60 minutes.
Yes, on most vehicles. Depending on the model, I open the boot directly or open the car first and use the boot release.
If the keys are lost rather than locked in, I can make a new one on site as part of my car key replacement service.
Yes. I open most vans, including Transit, Sprinter, Vivaro and Transporter, without damage.
There is no call-out fee within 6 miles of Eastleigh. Further out, I tell you the full price before I set off.
Yes. I work 24 hours a day, 7 days a week, including bank holidays.
Tell me where you are and what you drive, and I will give you a price and an arrival time straight away.