In the door lock
Often in cold weather or after years of wear. I extract the piece and make sure the door locks and unlocks normally.
Broken key extraction · Open 24 hours, 7 days
Has your car key snapped in the door lock or the ignition? My broken key extraction service removes the snapped piece with specialist tools, without damaging the lock, then cut and program a replacement key on the spot. I am Shane, a trained auto locksmith based in Eastleigh, covering Southampton and the rest of Hampshire.

Broken keys
Car keys rarely break without warning. Years of use wear the blade thin, a key on a heavy keyring puts constant strain on the ignition, and cold weather or a stiff lock means more force is needed to turn it. Eventually the metal gives way, often leaving part of the blade stuck inside the lock.
Removing it properly needs the right tools and a steady hand. I use thin extraction tools that slide in beside the broken blade and hook it back out, without pushing it deeper or damaging the wafers inside the lock. Once the piece is out, I check the lock turns freely and cut a new key, so you are not left with half a key taped together.
Sometimes the broken part stays in the ignition in the on position and the engine keeps running. It may feel like a lucky escape, but the car is not secure and the lock is under strain. Park somewhere safe and call me rather than trying to remove it yourself.
Where keys snap
A key can snap in any lock, but these are the places I am called to most.
Often in cold weather or after years of wear. I extract the piece and make sure the door locks and unlocks normally.
The most common place for a key to snap, usually from wear or a heavy keyring pulling on the barrel.
Boot locks get less use and can seize, which puts extra strain on the key when you do turn it.
The blade broke away from the head but is not stuck. The pieces can often help me cut and program a new key.
Folding blades wear at the hinge. I replace the key and program the new remote so everything works as before.
A bent key is close to snapping. Replacing it now avoids an extraction job later.
Related services
After an extraction, one of these services often follows.
If the ignition barrel itself is worn or damaged, I repair or replace it on site.
Ignition barrel repairNew key neededA replacement key cut to your locks and programmed to your car.
Car key replacementOnly one keyGet a spare made while I am there, so a snapped key never strands you again.
Spare car keysLocked out as wellThe key broke in the door and you cannot get in. I open the car without damage.
Car lockout serviceStep by step
The aim is to get the broken piece out without making the problem worse.
I check where the broken piece sits and whether the lock itself has been damaged.
Using thin extraction tools, I hook the broken blade out without pushing it further into the lock.
I test that the lock turns freely and that no fragments are left behind.
I cut a new blade, using the broken pieces or by decoding the lock if they are unusable.
The new key is programmed to the immobiliser and tested in every lock before I leave.
Before I arrive
A few common mistakes can turn a quick extraction into a lock replacement.
Glue can bond the blade to the inside of the lock and ruin it completely.
Screwdrivers and pins push the piece deeper and can damage the wafers.
Trying to push the broken piece through with the remaining blade usually jams it further.
The broken parts can help me cut a new key, so keep them safe until I arrive.
Early warning
Catching these early means a simple spare key instead of an extraction.
Even a slight bend concentrates stress at one point on the blade.
Heavy wear on the cuts or the shoulder means the metal is weakening.
A stiff lock makes you use more force, which is how most keys snap.
Cracks where the blade meets the head or the hinge often come before a break.
Pricing
Most extractions are quick, but the full price depends on the lock and on the new key your car needs.
Get a fixed priceIgnition, door and boot locks each need a different approach.
A lock damaged by earlier attempts to remove the key takes more work.
The type of key your car uses decides the cost of the replacement.
Keys with chips or remotes need programming to the car after cutting.
Makes and models
I remove broken keys from Ford, Vauxhall, Volkswagen, Peugeot, Renault, BMW and many other makes. Ignitions on high mileage vehicles are the most common, as the barrel and the key wear together over time. Coverage for the replacement key depends on the model, year and key system.
Where I work
Whether the key snapped at home in Eastleigh or in a car park in Southampton, Winchester or Portsmouth, I come to you. See all the areas I cover, or have a look at my recent jobs.
EXCELLENT
Based on 101 reviews
Posted on Google![]()
Ellis ShandTrustindex verifies that the original source of the review is Google.
Great service from Shane at Lucky Lock Master. I needed a spare for my 2020 Volkswagen Polo. When I spoke to Shane he let me know it would be a 5C system and gave me a brilliant price for it even explained what the process was. Everything was done on-site, in a timely manner and the new key works perfectly. Would definitely recommend! Thanks again Shane!Posted on Google![]()
Morgan MeadeTrustindex verifies that the original source of the review is Google.
Difficult lock as was dodgey but he was very patient with me and got it opened.Posted on Google![]()
Patricia EnglandTrustindex verifies that the original source of the review is Google.
Excellent service. Put my mind at rest immediately Very polite, fast and very efficient I would highly recommend Shane Patricia England Cost included a spare key!Posted on Google![]()
Kate GleesonTrustindex verifies that the original source of the review is Google.
Absolutely spot on service ,if you want reliable then Shane is the guy ,quick response and explains everything . Genuinely a guy you can trust to get you sorted thanks again ShanePosted on Google![]()
Jodine MillerTrustindex verifies that the original source of the review is Google.
come very quickly after I called as had lost my car keys, he even worked in the dark to get it done for me, great work. Thankyou very muchPosted on Google![]()
Izzy MCTrustindex verifies that the original source of the review is Google.
Incredible service! Lost my keys while at work and was stuck trying to get back home. After many calls to different people, Shane picked up straight away and got to my car in a very short amouth of time to unlock it. Would highly recommend.Posted on Google![]()
John MusgraveTrustindex verifies that the original source of the review is Google.
Was a pleasure to have Shane work on my Citroën, he is extremely knowledgeable, and thorough and he went over and above to sort my old Citroën's spare key and dashboard error. Nothing is too much trouble. Top Bloke is Shane and is highly recommended💯Posted on Google![]()
Simon JigginsTrustindex verifies that the original source of the review is Google.
Honestly faultless. Highly professional and a genuine friendly guy. Highly recommended.Posted on Google![]()
Dylan McNeishTrustindex verifies that the original source of the review is Google.
Locked myself out of my ford transit van key inside with engine still running. Shane responded very quickly gaining access even faster, lucky lockmaster will be my first call in future.Posted on Google![]()
james shetlerTrustindex verifies that the original source of the review is Google.
Needed a new van key pronto and after trying other companies who never replied or said they couldn’t do it, Shane was recommended to me by one of his competitors. A couple of phone calls and he turned up at my house, explained the process of programming the new key, cutting the key and then invited me to watch the process. Now that’s not for everyone but it was an interesting insight to someone else’s chosen profession. I would highly recommend his business to others in need of help.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Questions
Key snapped right now? Call me. Otherwise, send me a message with a photo.
Yes. I use specialist extraction tools that hook the broken blade out without forcing it, so the lock is left working.
Often, yes. If the pieces are usable, I cut the new blade from them. If not, I decode the lock and cut the key that way.
Not usually. Most broken keys come out cleanly. If the barrel is worn or damaged, I tell you and can repair or replace it on site.
The most common causes are a worn blade, a heavy keyring pulling on the ignition, a stiff lock and cold weather. A bent key is a sign it may snap soon.
It is best not to. The car may not be secure and the lock is under strain. Park safely and call me.
Yes. I extract broken keys from door locks, ignitions, boot locks and locking fuel caps.
It depends on where the key has snapped and what key your car needs. Send me a photo and your registration for a fixed price.
Send me a photo of the broken key and your registration, or just call, and I will give you a price and an arrival time.